FAQs

What documents do I need to file my taxes with you?

You’ll need a valid photo ID, your Social Security card (or ITIN), income documents (W-2s, 1099s, etc.), and any deduction or credit-related documents like childcare expenses, education costs, or mortgage interest. If you’re self-employed, bring proof of income and expenses.

How long does it take to get my tax refund?

Refunds typically take 7–21 days after your return is accepted by the IRS. However, delays can happen depending on IRS processing times or if additional information is needed.

Do you offer virtual tax services?

Yes! We offer secure virtual tax filing for clients who prefer to file from the comfort of home. All documents can be uploaded through our secure portal, and we’re available via phone, email, or video chat.

Can you help if I owe taxes or haven’t filed in years?

Absolutely. We specialize in helping clients who are behind on taxes or dealing with IRS notices. We’ll work with you to get caught up, explore payment plans, and reduce penalties where possible.

What’s the difference between a tax preparer and a CPA?

A tax preparer is trained and qualified to file taxes and guide clients through the process, while a CPA (Certified Public Accountant) may offer broader accounting services. At Elite Pros, we focus on expert tax filing, financial support, and helping you get the best return possible.

How do I book an appointment?

Booking is easy! Just visit our website and click “Book Now”, or contact us directly via email or phone. We offer flexible appointment times — including evenings and weekends during tax season.